How do I know when my order ships?
We'll email you a notification as soon as the product ships.
When will my order arrive?
Once you have received a shipping confirmation mail, typical shipping times are 2-5 days for UK,US and Canada, 5-10 days for the EU and, 5-15 days for the rest of the world. Unfortunately, we cannot guarantee delivery times. Please wait 14 days beyond our estimated delivery times before contacting us if your item has not been received.
I am a dealer/OEM and would like to buy your products. Who should I contact?
Currently we are only selling consumer direct and to dealers and are not looking for distributors at this point but we will keep you in mind for the future. If you are interested let us know at firstname.lastname@example.org and we will keep you on file if things change.
Where is OneUp based?
We're a North American company, based in Squamish, British Columbia, Canada.
Where are your products manufactured?
Designed in Squamish, made in Taiwan.
I want to store the EDC tools in my steerer tube, what do I need to order?
You will need to tap your forks steerer. This means you will need an EDC Tap Kit and an EDC Top Cap as well as the tool.
Can I use the Top Cap storage without having to buy the Tap kit?
Only if you have access to an EDC Tap Kit through your local shop or a friend.
Will the tools fit in both pumps?
The full EDC tool system will fit inside the 100cc pump, the EDC tool system without storage canister/C02 will fit inside the 70cc pump.
What are the dimensions of the pumps?
32mm dia x 178mm for the 70cc. 32mm dia x 254mm for the 100cc.
Is there a C02 inflation head in the EDC tool system?
The C02 inflator comes equipped on both EDC Pumps.