COVID-19 SHIPPING DISRUPTIONS

 

We are committed to keeping our customers informed of COVID-19 updates as we are informed by our partners and carrier network.

FedEx has temporarily suspended service to destinations where air and sea transportation is unavailable due to widespread cancellations and restrictions into the area. Please see below for impacted countries:
Bangladesh
Bhutan
Burundi
Cape Verde
Central African Republic
Chad
Congo
Democratic Republic of the Congo
Fiji
French Polynesia
India
Kiribati
Laos
Lesotho
Libya
Mongolia
Namibia
Nepal
Norfolk Island
Pakistan
Philippines
West Samoa
Seychelles
South Africa
Swaziland
Tonga
Uganda
Uzbekistan
Vanuatu
Wallis and Futuna

Time posted
Apr 3, 14:37 PDT

DPEX has suspended service to Thailand and United Arab Emirates until further notice.

The countries of Chad and Madagascar have suspended all postal traffic until further notice. Impacted carriers include Royal Mail, USPS, Hongkong Post, Australia Post and Canada Post. Hongkong Post has suspended all services to Kuwait and Saudi Arabia until further notice.

Please see below for additional locations that have been suspended from delivery for several carriers that we partner with until further notice. 
Tonga – all postcodes
Vanuatu – all postcodes
Wallis and Futuna – all postcodes
South Africa – all postcodes
West Samoa – all postcodes

China - impacted postcodes 430000 – 448279

Time posted
Mar 27, 09:24 PDT

DPEX has suspended all services to Bangladesh and Pakistan until further notice.

DHL has suspended all services to Mayotte and Seychelles until further notice.

UPS i-Parcel has suspended service to Costa Rica and Brazil until further notice.

Honduras and Montenegro have suspended all postal traffic until further notice. Impacted carriers include Royal Mail, USPS, Hongkong Post, Australia Post, Canada Post.

FedEx has suspended all services to the countries listed below until further notice:
Burkina Faso
Equatorial Guinea
Gambia
Guinea
Liberia
Mali
Niger
Rwanda

Please see below for additional locations that have been suspended from delivery for several carriers that we partner with until further notice:
India – all postcodes
Democratic Republic of the Congo – all postcodes
Italy – impacted postcodes 24121, 24129, 25010, 25014, 25016, 25018, 25020, 25021, 25030, 25040, 25065, 25068, 25070, 25073, 25075, 25080, 25083, 25086, 25100, 25121, 25129, 25131, 25136, 26010, 26029

Please see below for countries have announced service disruptions. These countries have not been blocked from the Shipwire Platform, however, please expect processing and delivery delays on orders to these countries due to constraints on the local workforces in each country and international air capacity.
Bhutan
Israel
Malaysia
Papua New Guinea
Saint Lucia
Senegal
Slovakia
Spain
Turkey
Ukraine

Time posted
Mar 25, 14:04 PDT

 

 

Please see below for additional locations that have been suspended from delivery for several carriers that we partner with until further notice:
Libya – all postcodes

Australia Post details can be found on their important-updates page - https://auspost.com.au/about-us/news-media/important-updates/coronavirus#international

DHL has suspended all services to the countries listed below until further notice:
Colombia
Greenland
Guinea-Bissau
India
Mauritius
Nepal
Sao Tome and Principe
Somaliland
Sri Lanka
Uzbekistan
British Indian Ocean Territories
French South Territories
Heard & McDonald Island
Pitcairn
St Pierre & Miquelon
Tajikistan
Western Sahara
Norway – impacted postcodes 2448-2584, 7295-7387, 8003-9990

FedEx has suspended their money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.

Time posted
Mar 24, 09:10 PDT


The following countries have suspended some or all mail services: Cayman Islands, French Polynesia, Lebanon, Maldives, Mongolia, Philippines and Tunisia. On March 20th, these countries will be blocked from our Platform until mail services have been restored.

The following countries have announced service disruptions: Chile, Honduras, Jamaica and Romania. These countries have not been blocked from our Platform, however, please expect processing and delivery delays on orders to these countries due to constraints on the local workforce in each country and international air capacity.

Deutsche Post (Germany) has announced that starting on March 13, 2020, orders that would normally require the addressee’s signature can now be deposited in the addressee’s mailbox or in a secure location on their premises only requiring the mail carrier’s signature. In cases where orders are delivered to the recipient in person, the mail carrier will sign on the recipient’s behalf.

Effective immediately, FedEx will no longer require addressees to physically sign for most deliveries made within the U.S.
Time posted
Mar 19, 17:19 PDT

 

All shipments to the Philippines have temporarily been suspended by FedEx and DPEX; All shipments to China, Hong Kong, Macao, Moldova, Kuwait, and Peru have been temporarily suspended by DHL eCommerce.

Posted 12 hours ago. Mar 19, 2020 - 08:30 PDT
Please use the following link for additional updates from Royal Mail - https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin


Please use the following link for additional updates from GLS - https://gls-group.eu/NL/en/gls-alerts

FedEx
FedEx posted an updated service alert due to Coronavirus containment measures - https://www.fedex.com/content/dam/fedex/us-united-states/Service-Alerts/images/2020/Q4/2019_nCoV_Service_Impacts_Mar_11_1571964630.pdf

UPS

Posted 6 days ago. Mar 13, 2020 - 13:04 PDT