OneUp Components Price Guarantee Policy

OneUp Components Price Guarantee Policy


The Price Guarantee outlined herein is exclusively applicable to transactions conducted through OneUp Components' official website -

Price Adjustment Window:

In the event of a price reduction within 30 days after the original purchase date, customers are entitled to a refund equal to the difference between the original purchase price and the newly adjusted sale price. This entitlement is issued upon request.


For example, if an order is completed with a value of $300 and one item in that order, priced at $50, is subsequently discounted by 20% within 14 days, the customer Is eligible for a refund of 20% off the discounted item. We will process this refund immediately upon request. Refunds are typically processed within 2 business days depending on your bank.

Claims Procedure:

To initiate a claim, customers must promptly contact OneUp Components' Customer Support team within the 14-day price modification window via email at with the subject line "Price Guarantee Request." The email should include the order number and the product name subject to the price adjustment.

Adjudication Process:

The Customer Support team will review the claim and, upon approval, issue a unique discount code via email reflecting the approved price variance. Approval criteria are based on a fair evaluation of the claim and adherence to the policy conditions.

Policy Conditions:

It is crucial to note that the lower price for comparison must be prominently advertised on OneUp Components' official website. Prices on auction platforms, classified ads, or clearance events by other retailers are not eligible.

Discretionary Authority:

This Policy is subject to modification or termination at the discretion of OneUp Components. Approved claims will be honored based on the terms at the time of the original transaction.

Timeline for Claims Processing:

OneUp Components is committed to expeditiously processing claims. While customers can generally expect a response from the Customer Support team within 7 business days, it is acknowledged that this timeline is an estimate and is subject to change. OneUp Components cannot be held liable for claims that take longer than the anticipated timeframe.


In embodying the principles of this Price Guarantee Policy, OneUp Components aims to uphold its commitment to delivering excellent products and services. For queries or assistance, customers are encouraged to contact the Customer Support team at